Leadership Skills
Presentation Style: | Tutor-led Classroom |
Duration: | 2 Days |
Course Time: | 09:30 - 16:30hrs |
Course Location: | Northampton |
Cost: |
Public Courses: £650 + VAT per delegate, £600 each + VAT for two delegates on the same day |
How to book: | Call 01604 655900 for available dates |
What you will learn on this Leadership Skills course: Delivered in our Northampton Training Suite or at Your Premises
This two-day workshop is about maximising your abilities as a leader of a team.
Understanding the attributes of a good leader, analyse different leadership styles and identify the key elements of a good leader. The following main areas will be considered:
- Understanding the organisational requirements for the leader
- Understanding leadership styles
- Understanding how the leader builds a shared sense of purpose with a team
Leadership Skills Course Content - Day 1
Leadership Skills
- The Learning Log and Action Plan
- Aims & Objectives
- What is Leadership?
Organisational Requirements of a Leader
- Cultures, Values, Ethics
- Levels of Authority & Responsibility of a Leader
- What is a team?
- Impact of a Leader on Personal Objectives & Team Achievement
Leadership Styles
- Common Vision and Objectives
- Managers Vs. Leading
- Different Leadership Styles and Your Leadership Styles
- Action Centred Leadership
- Adapting Leadership Styles
How a Leader Builds a Shared Sense of Purpose with a Team
- Mutual trust & respect in a team
- Strategies for building trust
- Listening skills
- Motivational Skills
- SMART (Specific, Measurable, Achievable, Realistic, Timely)
- Leadership develops a shared sense of purpose
- Mission Statements, Vision Statements, Organisation’s Strategy
Decision Making
- Effective decision making
- 6 Hats Technique
- Effects of good and bad decision making
Leadership Skills Course Content - Day 2
Communication Skills
- What is Communication?
- Communication styles
- Assertiveness
- Confidence
Dealing with Conflict
- What is conflict?
- Why is conflict good for an organisation?
- Dealing with conflict in a team
Delegation
- What is delegation?
- Control
- The Who and How of delegating
- Gofer and Stewardship
- Self-Assessment of delegation
Coaching
- What is coaching?
- Golden rules of coaching
- Coaching Individuals
- Coaching Teams
- The GROW Model
Effective Feedback
- What is Effective Feedback?
- Giving and Receiving Feedback
- Positive and Constructive Feedback
- Johari Window
- Feedback
Summary
- Learning Log & Action Planning
Additional Information
- Buffet lunch included and free parking (only for courses held at Paradise Training Centre)
- Joining instructions will be sent prior to attending the course
Course Dates
Sales Training (Face-to-Face) | 12/11/2024 |
Effective Communication Skills (Face-to-Face) | 19/11/2024 |
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