Presentation Style: Tutor-led Classroom
Duration: 2 Days
Course Time: 09:30 - 16:30hrs
Course Location: Northampton
Cost: Closed groups of up to 12 delegates: £1 200.00 + VAT per day
How to book: Please use our contact form or call us 01604 655900 


What you will learn on this course

This two-day workshop is about maximising your abilities as a leader of a team.  

Understanding the attributes of a good leader, analyse different leadership styles and identify the key elements of a good leader. The following main areas will be considered:

  • Understanding the organisational requirements for the leader
  • Understanding leadership styles
  • Understanding how the leader builds a shared sense of purpose with a team

Course Content - Day 1

Leadership Skills
  • The Learning Log and Action Plan
  • Aims & Objectives
  • What is Leadership?
 Organisational Requirements of a Leader
  • Cultures, Values, Ethics
  • Levels of Authority & Responsibility of a Leader
  • What is a team?
  • Impact of a Leader on Personal Objectives & Team Achievement
Leadership Styles
  • Common Vision and Objectives
  • Managers Vs. Leading
  • Different Leadership Styles and Your Leadership Styles
  • Action Centred Leadership
  • Adapting Leadership Styles
How a Leader Builds a Shared Sense of Purpose with a Team
  • Mutual trust & respect in a team
  • Strategies for building trust
  • Listening skills
  • Motivational Skills
  • SMART (Specific, Measurable, Achievable, Realistic, Timely)
  • Leadership develops a shared sense of purpose
  • Mission Statements, Vision Statements, Organisation’s Strategy
Decision Making
  • Effective decision making
  • 6 Hats Technique
  • Effects of good and bad decision making

Course Content - Day 2

Communication Skills
  • What is Communication?
  • Communication styles
  • Assertiveness
  • Confidence
Dealing with Conflict
  • What is conflict?
  • Why is conflict good for an organisation?
  • Dealing with conflict in a team
  • What is delegation?
  • Control
  • The Who and How of delegating
  • Gofer and Stewardship
  • Self-Assessment of delegation
  • What is coaching?
  • Golden rules of coaching
  • Coaching Individuals
  • Coaching Teams
  • The GROW Model
Effective Feedback
  • What is Effective Feedback?
  • Giving and Receiving Feedback
  • Positive and Constructive Feedback
  • Johari Window
  • Feedback
  • Learning Log & Action Planning

Additional Information

  • Buffet lunch included and free parking (only for courses held at Paradise Training Centre)
  • Joining instructions will be sent prior to attending the course