Presentation Style:	Tutor-led Classroom
Duration:	2 Days
Course Time:	09:30 - 16:30hrs
Course Location:	Northampton
Cost:	Public Courses: £900 + VAT per delegate, £850 each + VAT for two delegates on the same day Closed Courses: please enquire
How to book:	Call 01604 655900 for available dates

 

What you will learn on this Leadership Skills course: Delivered in our Northampton Training Suite or at Your Premises

This two-day workshop is about maximising your abilities as a leader of a team.  

Understanding the attributes of a good leader, analyse different leadership styles and identify the key elements of a good leader. The following main areas will be considered:

• Understanding the organisational requirements for the leader
• Understanding leadership styles
• Understanding how the leader builds a shared sense of purpose with a team

Leadership Skills Course Content - Day 1

What is Leadership?

• What does it mean?
• Identify the attributes of good leaders
• Why is it important to the success of the organisation and staff?

 Organisational Requirements of a Leader

• Cultures, Values, Ethics
• Levels of authority & responsibility of a leader
• What is a team?
• Grow your people
• Importance of a leader on team achievements
• Dealing with change

Leadership Styles

• Common Vision and Objectives
• Managers Vs. Leading
• Different leadership styles and your leadership styles
• Action centred leadership
• Adapting leadership styles

How a Leader Builds a Shared Sense of Purpose with a Team

• Mutual trust & respect in a team
• Strategies for building trust
• Listening skills & Motivational skills
• SMART (Specific, Measurable, Achievable, Realistic, Timely)
• Leadership develops a shared sense of purpose
• Mission Statements, Vision Statements, Organisation’s Strategy
• Dealing with conflict

Decision Making

• Effective decision making
• Decision making technique
• Effects of good and bad decision making

Leadership Skills Course Content - Day 2

Communication Skills

• Understand how to paraphrase to avoid assumptions or misunderstandings?
• Use Feedback in both positive and negative context
• Consider listening and questioning skills to get the true perception of the situation to show confidence and gain control

Dealing with Conflict

• What is conflict and its potential causes
• Managing conflict
• Dealing with conflict in a team
• Assertive behaviour and confidence
• Empathy

Delegation

• What is delegation?
• Control
• The Who and How of delegating
• Gofer and Stewardship
• Self-Assessment of delegation

Coaching

• What is coaching?
• Golden rules of coaching
• The main steps of coaching

Effective Feedback

• Giving and Receiving Feedback
• Johari Window
• Why feedback is important

Summary and Close

• Reviewing the main learning points

Additional Information

• Buffet lunch included and free parking (only for courses held at Paradise Training Centre)
• Joining instructions will be sent prior to attending the course