Collaborative Leadership
Presentation Style: | Tutor-led Classroom |
Duration: | 1 Day |
Course Time: | 09:30 - 16:30hrs |
Course Location: | Northampton |
Cost: | Public Courses: £450 + VAT per delegate, £425 each + VAT for two delegates on the same day (call for group discounts) Closed Courses: £1 200 + VAT for up to 12 delegates |
How to book: | Please use our contact form or call us 01604 655900 |
Collaborative Leadership Training Course Content
Leadership Skills
- What makes effective leaders?
- Managers vs. leaders
- Cultures, Values, Ethics
- Growth Mode
- Delegation
Communication Skills
- Understand how to paraphrase to avoid assumptions or misunderstandings
- Listening and Questioning Skills
- Body Language
Understanding Challenging Behaviour
- Clarify the difference between aggressive, assertive and passive behaviour
- Recognise the effects of each type of self and others
- Gain tips towards assertiveness
- Behaviour Iceberg
Managing Conflict
- What is Conflict?
- Managing Conflict
- Causes & Effect of Conflict
- Overcoming Conflict
Influencing Skills & Building Rapport
- Situations at work that may arise – highlighting practical ways to deal with them
- Dealing in fact and behaviour – not emotions and personalities
- Using positive language and a positive approach to influence outcomes
Additional Information
- Buffet lunch included and free parking (only provided for courses held at Paradise Training Centre)
- Joining instructions will be sent prior to attending the course
Course Dates
Leadership Skills (Face-to-Face) | 22/10/2024 |
Free PDF Download
Sign-up to our mailing list and get a free Sneak Peek of our 'Excel Introduction' Training Course Manual: