Assertiveness and Personal Impact
Presentation Style: | Tutor-led Classroom |
Duration: | 1 Day |
Course Time: | 09:30 - 16:30hrs |
Course Location: | Northampton |
Cost: | Closed groups of up to 12 delegates: £1 200.00 + VAT |
How to book: | Please use our contact form or call us 01604 655900 |
What will you learn on this assertiveness training course?
This course concentrates on developing the knowledge and skills required to project a positive and self-assured image and how to use assertiveness to build rapport and gain co-operation. The course also concentrates on developing self-awareness for a more fulfilling life, both in the workplace (to build your profile), and at home.
The objectives for this course are to:
- Build confidence and self-esteem
- Understand assertiveness and your rights
- Learn how to recognise your own and others different behavioural styles
- Build confidence and self-assurance as a ‘way of being’
- Know how to make and refuse requests effectively and with courtesy
Course Content
Self Esteem
- What is self esteem
- What is low-self-esteem and how to overcome it
- Identify how you feel about yourself
- Mechanisms for raising and maintaining self-worth
Assertiveness & Behavioural Styles
- Clarify the difference between aggressive, assertive and passive behaviour
- Recognise the effects of each type on self and others
- Gain tips towards assertiveness
- Learn how to recognise different behavioural styles
- Identify your own behavioural style
- Identify others’ behavioural style
Confidence & Building Your Profile
- Confidence
- How to create a good first impression
- Influencing Skills & Credibility
- Build your profile and have a good level of self-awareness
Making & Refusing Requests
- Know how to make and refuse requests effectively and with courtesy
- How to make requests without fear
- How to say ‘no’ effectively
Additional Information
- Buffet lunch included and free parking (only provided for courses held at Paradise Training Centre)
- Joining instructions will be sent prior to attending the course
Course Dates
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